FAQ

Got a Question?

Not sure where to start, you’re not alone.  Here are some questions I get asked a lot.

Based on where you are in the process, i.e., do you have a domain, a hosting account, and content, we’ll either start the design process or I’ll assist you in purchasing a domain and setting up hosting.

Access to accounts as needed. Any images/videos you have. Content about your business, contact information etc.

 

Ideally you do, who knows your business better than you?  If you’ve been in business but never had a website, hopefully you took pictures or videos.

If you don’t have images, additional costs for those should be included in your quote.  If you need content, I can provide some very basic content based on your business.  

If you haven’t setup any accounts but plan to, that cost will be determined by which company you chose.

I require half up front prior to starting.  

As mentioned above, there are costs for domain names and hosting.

Depending on what type of website you chose, there are functions that may require a paid plugin to perform correctly. To use the paid plugin, you have to purchase a licence.  The licence provides for updates and support for a year. At which time you’ll be able to renew the license, normally at a discounted cost. Not maintaining and keeping the plugins, themes and core platform that runs your website could result in your website breaking or going down. More information about that below.

I have a license for a builder that allows me to design great websites.  You can purchase your own license for your site, or I can build in the cost to use my license for 1 year.  At the end of that year, you can renew it through me or purchase your own. 

Any licences costs will be listed in your quote.  

I design and build websites using WordPress which as a great Content Management System (CMS).  Once the site is complete.  You can select either one on one personal training or a personal YouTube training video.  I have a YouTube channel where I uploaded screen recordings to show clients how to login to the CMS, how to change content and images, and add posts (if needed).

If you need support later, just contact me and I’d be happy to help you with any additional changes you’d like to do.

There are a ton of places to get a domain name. Getting a domain name involves registering the name you want with an organisation called ICANN through a domain name registrar. For example, if you choose a name like “example.com”, you will have to go to a registrar, pay a registration fee normally annually.  The price ranges depending who you go with. GoDaddy, Host Gator, In Motion Hosting, Blue Host to name a few. I currently use SiteGround for both domain names and hosting. 

Where ever you end up registering your domain name, they will most likely offer hosting as well. You don’t have to have both with the same company if you don’t want to.

Hosting accounts with CPanel access or WordPress Managed accounts (depends on who you chose), are preferred as it’s easy to access your files if there are ever any problems with your site down the road.

To set up any account you’ll need a credit or debit card and same basic personal and business information.  Be sure to remember the email account and password you use to setup the account.